E-commerce website design
Timber Trade, based in Lymington, sell timber products such as fences, gates and decking.
They needed a simple, easy to use e-commerce website to enable them to start selling their products online.
The main local competitor was a larger timber supply company and as such, their customer service was not deemed up to scratch.
Timber Trade, on the other hand, are a small, family run business. So we decided to communicate this aspect, as well as other unique selling points, such as the fact a customer could park right next to what they wanted to buy, free delivery within a certain radius and that trade prices were offered to customers, as well as trade.
Together with a simple layout that makes a users journey throughout the search and purchase process super easy, it has increased their sales significantly.
“Graham and Stephen are fantastic – down to earth, easy to understand and they quickly grasped what we needed as a business and how we wanted to be portrayed. They got on with the task quickly and efficiently and gave us as much additional help as we wanted. They are always on the end of a phone for answers to any follow up questions. We now have a website which is user friendly and is pulling in the customers. We would recommend their services without hesitation. ”
Lisa Vaughan, Manager, Timber Trade